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7 Tips for a Flawless Rochester Spa Visit

For the past 2 years we have provided thousands of Rochester massages, facials, pedicures, manicures and other wonderful spa treatments.  Our RELAX The Spa team (formerly Woodhouse Spa Rochester) includes the best massage therapists, nail technicians, estheticians, and front desk coordinators in Rochester.


Visit the Best Day Spa in Rochester

We give our spa guests the best experience possible to make them feel and look good after a true spa visit.  The experience is beautiful and serene with the dim lighting, soothing music and aroma of wonderful products.  To get the most out of your spa experience, here’s what to do and what not to do.

Schedule a Seamless Rochester Spa Visit

1. DO research where you’re going/who you’re seeing. Your best experiences will be in a reputable spa with talented service providers. If you want an amazing couples massage, go to a spa that specializes in couples massage.  If you have acne, see an Esthetician that has experience with acne skin.  We have special couples massage rooms and over 20 types of facials including an acne focused facial.

2. DO arrive a little early. Often times of it is your first visit their is some brief paperwork to fill out. It’s also good to use the restroom or drink a complimentary spa water or cup of tea before your service time starts. Try not to arrive late, or notify the spa if you may be delayed.  We can sometimes reschedule your appointment.  When late you’re cutting into precious minutes of your appointment that can’t always be made up if your service provider is booked after you. If you know you’re going to be a few minutes late, please call.

3. DO turn off your phone. It’s your time. You deserve to relax. Other people in the building paying for services deserve to relax too. Don’t come in talking on your phone, take calls during a spa treatment, or allow your phone to ring and beep the entire time.  It’s ok to unplug for an hour. 

4. DO ask questions. For example, taking advantage of the time you have with a skin care professional working with your skin is crucial. We understand your skin better than any salesperson at a counter because we have received training, are licensed, and are actually working with your skin. Because of this we can give you a customized experience and recommend a regimen specific for your needs. By all means, enjoy the experience and relax but don’t forget to share your concerns and ask questions.

5. DO have realistic expectations. No, this one facial will not get rid of your twenty years of sun damage and smoking.  We know that’s shocking. We are here to educate you and will give you tips and product recommendations.  We can develop a plan for you and lead you to the most customized and realistic goals attainable.

6. DO call as soon as possible if you need to cancel an appointment. Do not become a last minute canceller or a no-show.  That gives your neighbors an opening to schedule their Rochester spa visit.

7. DO come back and see us. We love our familiar faces and we vow to take good care of you. The clients we see regularly become part of our spa family and we look forward to your visit.

Schedule your Rochester Spa Day 

New spa name, same amazing team at RELAX The Spa Rochester, located in Victor across from Eastview Mall.  We are the bright blue building near Alex & Ani.  Visit www.rochester.relaxthespa.com for a full menu of services and online booking.  Schedule now or call 585-412-4994 for details on your perfect Rochester Spa Day.